About Us

Filtered Water Coolers is a privately owned company established in 2011 by CEO and founding entrepreneur Mark McDermott.

For nearly 2 decades Mark worked for several global manufacturing suppliers and also worked alongside world leaders in water cooler installation and distribution during 1994-2010.  

FWC keeps focus and a leading position as a contender to be a UK market leader by providing the highest quality products and after sales care offering consistent excellent customer service.

Filtered Water Coolers is operational around regional centres within the UK, all are contactable on 0800 084 2876.

Filtered Water Coolers are renowned for being the innovators of the industry and offering rental, installation, after care maintenance of all mains fed and bottled drinking water systems, chosen optimise flexible changes needs for business’s entire concept of refreshing drinking water for you and your staff.  

Providing office water coolers, coffee machines, vending and instant hot tap, integrated under sink filtration.

FWC have introduced a range of systems which offers chilled, sparkling and unlimited boiling water from a single spout which work especially well in acute healthcare, custodial and care homes.

Filtered Water Coolers offer solutions for offices, factories and all hospitality and catering environments from corporate headquarters and leading hotels to Michelin starred restaurants, and now services the needs of many of the UK’s leading companies.

From its inception in 2011 Filtered Water Coolers has offered purified mains and bottled drinking water systems which provided an environmentally positive alternative to glass bottled mineral or spring waters, a fact which has become a key driver in recent years.

Filtered Water Coolers continue to innovate and offer new solutions to help companies and organisations keep their staff and visitors hydrated for health.

Why Choose FWC

Rated 4.8 out of 5 on Trustpilot

At FWC, our Trustpilot rating of 4.8 out of 5 stands as a testament to our unwavering commitment to excellence and customer satisfaction. This exceptional rating is a result of our dedication to providing outstanding products and services that exceed expectations. When you choose to partner with us, our impressive Trustpilot score should provide you with the reassurance that you're dealing with a trustworthy and reputable business.

Our consistently high rating reflects the genuine feedback and experiences of our valued customers. We take pride in being transparent and reliable, attributes that are echoed in the positive reviews left by those who have engaged with our offerings. This rating isn't just a number to us; it's a reflection of the relationships we've built and the trust we've earned over time. With a 4.8 out of 5 Trustpilot rating, you can confidently make informed decisions knowing that you're choosing a company that places your satisfaction at the forefront of everything we do.

At FWC, we understand that earning your trust is paramount. Our exceptional Trustpilot rating showcases the consistent quality, outstanding service, and dedication to customer happiness that defines our brand. From water coolers to coffee machines, and beyond, our commitment to excellence is evident in every interaction. Partner with us and experience the peace of mind that comes from working with a reputable business with a proven track record of customer satisfaction.

Read our reviews here

Best Price Promise

At FWC, we are committed to offering you the most value for your investment. Our Best Price Promise ensures that you receive unbeatable prices on a wide range of products, including water coolers, coffee machines, taps, water boilers, and accessories. We understand that cost-effectiveness is a priority for our customers, and that's why we guarantee to beat any like-for-like quote you find elsewhere.

With our Best Price Promise, you can shop with confidence, knowing that you're getting the best deal available in the market. Whether you're equipping your office with a new water cooler or upgrading your coffee machine, our promise reflects our dedication to delivering premium products at the most competitive prices. Our team is constantly monitoring the market to ensure that our prices remain unmatched, so you can trust that you're making a smart financial decision when choosing FWC for your beverage solutions.

Beyond the financial benefits, our Best Price Promise underscores our commitment to customer satisfaction. We believe in building long-lasting relationships with our clients, and that starts with transparency and trust. When you choose FWC, you're not just getting high-quality products, but you're also getting a partner that's dedicated to your success. Experience the convenience, quality, and affordability that our Best Price Promise brings, and let us be your preferred choice for all your water and beverage needs.

100 Day Money Back Guarantee

At FWC, we are dedicated to ensuring your complete satisfaction with every purchase you make. That's why we offer a 100-day money back guarantee, providing you with the ultimate reassurance to buy with confidence. We understand that investing in water coolers, coffee machines, taps, water boilers, or accessories is a significant decision, and our guarantee is designed to give you ample time to experience our products firsthand. If for any reason you're not completely satisfied within the first 100 days of ownership, we'll gladly refund your purchase – no questions asked.

Our 100-day money back guarantee reflects our unwavering commitment to your happiness. We stand behind the quality and performance of our products, and we want you to feel secure in your decision to choose FWC. This guarantee empowers you to explore our offerings without the fear of making a wrong choice. It's our way of letting you know that your satisfaction is our top priority, and we're here to ensure your experience is nothing short of exceptional.

Experience the peace of mind that comes from shopping with a company that values your contentment above all else. With our 100-day money back guarantee, you can embark on your journey with FWC knowing that you have the freedom to make decisions without reservation. Enjoy the quality, convenience, and assurance that our guarantee provides, and make your purchase with confidence.

Next Day Delivery on Many Items

At FWC, we understand that when you make a purchase, you want to start enjoying your new products as soon as possible. That's why we offer the convenience of next day delivery on many items. Unlike many other suppliers, we keep a wide range of products in stock, ready to be dispatched swiftly when you place your order before midday. This commitment to efficiency ensures that you won't have to wait unnecessarily to experience the benefits of your new water coolers, coffee machines, taps, water boilers, or accessories.

Additionally, when you choose FWC, your convenience is our priority. If you're opting for installation services, rest assured that we'll make the process hassle-free for you. Once your order is placed, we'll coordinate a convenient installation date that aligns with your schedule. This ensures that you not only receive your products promptly but that any additional services, like installation, are managed with your comfort in mind. With FWC, you can anticipate a seamless and satisfying shopping experience from order placement to product enjoyment.