Pay As You Go Filter Servicing

Price start from £199.00, please call 01827 870098 or email customercare@filtered-watercoolers.co.uk for a quote.

Our maintenance team will attend a call out Monday - Friday excluding bank holidays to carry out assessment of your faulty machine and repair on site.

Call out charge £199.00 excluding parts.

Please note that if your location is within a: Ulez / Congestion or Clear Air Zone. You as the customer will be responsible for paying these charges on top of the service charge

Why do I need to have my water coolers serviced and Filters exchanged?

Many people and Business’s find changing water filters can seem quite a daunting task

Are you currently wondering if you really need to change your water filter? The answer is most likely yes if your unit is over 6 month or more old. Changing your filter is critical to maintaining the cleanliness of your drinking water.

What happens if I don’t change the filter in my Water cooler

An unchanged filter could hold nasty toxins that can alter the taste of your water and cause damage to the Water Cooler unit, and more important your health and wellbeing.

If you think of the water cooler filter like the air filter within your car, think of how your car engine’s performance would be affected if you did not perform the proper maintenance on it at regular intervals. Changing your water cooler filter is the same.

Who is responsible for setting interval when it takes place

Manufacturer recommendations for changing the water Cooler filter are important to follow as they are made in the interest of ensuring that you are always enjoying great tasting water within safe parameters. Brands such as Winix, Crystal, Billi, Zip and Borg & Overström use filter specifically engineered for peak performance within the specified parameters of 6 monthly changes.

Can I tell when my filters is ready for changing

Although the filtered water may look, and taste clean, it may be harbouring a build-up of harmful substances. Changing the filter will cleanse your system of these contaminants and help maintain the quality of taste to help avoid future issues with contaminated water.

Who is responsible for setting the standards

As the owner of your Water cooler it is your choice on whether you change your filter, but if you decide not to change it you’ll need to be ready to deal with the consequences. Imagine coming in to work your team sit down and drink a cool glass of water, but once you take a sip, you’ll wish you had spared that money and changed your water filter on time.

How to protect your investment

An unchanged water filter can sometimes produce water with a foul odour or a strange taste. A dirty or clogged water filter can also affect the mechanical actions within your water cooler, such as the dispense solenoid valves. A mains fed water dispenser is a significant investment and really should be treated as such.

How often should the water filters be changed? 

Manufacturers recommend changing Water Cooler filters every 6 months to help customers avoid build-up and damage to their Water Cooler unit, but it is ultimately up to the owner to decide when the best time to change your filter is. If you’ve spent a large quantity of money on your Water dispenser and you want to make sure it is kept in the best condition, your best next step is to change your filter as directed by the manufacturer and your water cooler supplier.

Many of our products are available in stock and ready for delivery next day when ordered before midday the day before.

For machines, if you select our installation service, our install team are always on hand to assist with the plumbing and electrics to make your installation complete and compliant with WHA. Once ordered, we'll contact you to agree a convenient delivery and installation date.

As one of the UK’s leading hydration specialists. FWC have built a reputation for quality products backed by an impressive 100-day money back guarantee.

Our guarantee means you can buy with confidence, knowing that our products will give you many years of assured use, giving you peace of mind and a sense of security.

Of course, there’s little point having quality products if it isn’t backed up by quality service. At FWC we make it our mission to ensure that each and every one of our customers receives such a high quality, personal service from us that they become a customer for life.

In fact, if you’re experiencing a problem, we settle for nothing less than guaranteeing to fix your machine within 24 hours of it being reported to us.

We will beat any like for like quote, meaning that if you are currently looking for a competitive price for a water cooler, coffee machine, tap, boiler, or accessory your search is over. When you buy from FWC you can be confident that our price is the best it can possibly be.