Pay As You Go Reactive call outs

Price start from £150.00 please call 0800 084 2876 or email customercare@filtered-watercoolers.co.uk for a quote for your particular unit.

we cover the following items 

• Instant taps 
• boilers 
• Mains fed Water coolers
• Fountain

Our call out maintenance team will attend a call out Monday - Friday excluding bank holidays to carry out assessment of your faulty machine and repair on site. Pricing Excludes , Central London, Scotland and Wales, call for custom quotes for these areas 0800 084 2876

Our call out price always includes 15 minutes on site and parts are free of charge only if your Machine is under manufacturers warranty. 

Call out excludes parts on all customer owned machines.

Who is responsible for setting the standards

As the owner of your appliance it is your choice on whether you change your filter, but if you decide not to change it you’ll need to be ready to deal with the consequences. Imagine coming in to work your team sit down and drink a cool glass of water, but once you take a sip, you’ll wish you had spared that money and changed your water filter on time.

How to protect your investment

An unchanged water filter can sometimes produce water with a foul odour or a strange taste. A dirty or clogged water filter can also affect the mechanical actions within your water cooler, such as the dispense solenoid valves. A mains fed water dispenser is a significant investment and really should be treated as such.

Many of our products are available in stock and ready for delivery next day when ordered before midday the day before.

For machines, if you select our installation service, our install team are always on hand to assist with the plumbing and electrics to make your installation complete and compliant with WHA. Once ordered, we'll contact you to agree a convenient delivery and installation date.

As one of the UK’s leading hydration specialists. FWC have built a reputation for quality products backed by an impressive 100-day money back guarantee.

Our guarantee means you can buy with confidence, knowing that our products will give you many years of assured use, giving you peace of mind and a sense of security.

Of course, there’s little point having quality products if it isn’t backed up by quality service. At FWC we make it our mission to ensure that each and every one of our customers receives such a high quality, personal service from us that they become a customer for life.

In fact, if you’re experiencing a problem, we settle for nothing less than guaranteeing to fix your machine within 24 hours of it being reported to us.

We will beat any like for like quote, meaning that if you are currently looking for a competitive price for a water cooler, coffee machine, tap, boiler, or accessory your search is over. When you buy from FWC you can be confident that our price is the best it can possibly be.